Refund Policy

Booking Amendments & Cancellations

• Cancellations made 24 hours (Izakaya) or 72 hours (Kaiseki) or more before your reservation are eligible for a refund minus a 3% booking fee for any pre-payments or deposits (non-refundable).

• For questions around you reservation, please contact us by email at reservations@kaisekiyokoya.co.uk.

• Reductions in party size are subject to the same 3% per person booking fee.

We’ve proudly served guests for over 10 years, offering a truly Japanese hospitality experience—Omotenashi. If you are unable to attend your booking with less than 24/72 hours' notice, please contact us as soon as possible. We will do our best to reschedule your meal or apply the credit to a future Kaiseki experience, but refunds cannot be guaranteed.